Reporting Problems - a guide...
There are a number of different organisations with responsibilities for the services in around Patricroft Station.
In the experience of FrOPS members, the most effective way to resolve any problem is to report an incident to the appropriate organisation using an appropriate contact method - primarily by direct telephone contact in the first instance, or alternatively by a number of electronic contact methods. |
Quick Guide to successfully reporting incidents & problems:
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Northern Rail
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Telephone:
General Customer Helpline (for comments / complaints / queries) Tel: 0845 000 0125 Fax: 0113 247 9059 |
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British Transport Police
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Telephone:
To report a crime or incident Tel: 0800 40 50 40 or text 61016 In an emergency call 999 |
General enquiries online contact form:
www.btp.police.uk/contact_us/general_enquiries.aspx |
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Network Rail
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Emergency telephone:
08457 11 41 41 |
General enquiry web/email contact forms:
http://www.networkrail.co.uk/contact-us/online-forms/ |
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Salford Council
(various contacts)
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Highways and traffic management (including street lighting) - Telephone: 0161 909 6505 |
Multi-purpose online reporting form:
http://services.salford.gov.uk/reportitform/development/default.aspx Twitter:
Salford Council have various Twitter accounts, although non are intended for reporting incidents. |
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Northern Rail
Lost Property Department |
Telephone:
Tel: 0845 00 00 125 |
Email:
[email protected] |
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FrOPS
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Online contact form:
Under the 'About FrOPS' / 'Contact Form' web page Twitter:
@PatricroftFrOPS |
For stray dogs outside the station and in the surrounding area, contact the Salford City Council Dog Warden team. |
Salford City Council
Dog Warden team |
Telephone:
0161 925 1007 |
Twitter:
@DogsInSalford |